Our representatives are available to answer any and all emailed questions regarding product availability or to inquire about an open order. Please feel free to contact us at info@poolmegastore.com or call us at 1 (866) 337-6886 or (631) 582-4401. Please allow up to 24 hours during the regular business week and up to 48 hours over the weekend and holidays for your emailed response.

If you have purchased a product from our website and have a question about returns, credits, exchanges, or shipping, please check our customer service pages for answers to questions before contacting us directly.

Pool & Spa Questions

Please note that if you have a question about how your pool or spa works or need advice on maintenance or repair, submit your query from our Ask The Pool Guy page.

For Retailers Only

If you are a retailer in the New York Tri-State area, and would like to get information on using us as your distributor, contact us at info@poolmegastore.com and one of our representitives will get back to you within 24 hours.

Calling All Customers!

Have you had a great experience with PoolMegaStore.com? Have you been the recipient of our excellent customer service and want to tell about it? Send your praise to info@poolmegastore.com and your comments just might make it onto the website in our Testimonials page!